Tuesday, May 23, 2017

#paris program UPAEP - IEMI - digital innovation program

Pre-trip Mobile site live for UPAEP Paris 2017 Program!

CMH - IEMI has created an immersive program for UPAEP + launched a travel trip site designed to help participants navigate via their mobile phones - in the travel planning stages + during their stay in Paris.

  • Classwork + coursework
  • Presentations + sharing
  • Cultural visits
  • Local businesses visits
  • and yes...some free time to explore



We look forward to welcoming the participants and their Professor in June.  This is the 3rd year for the innovative International MBA program at  @CMHacademy

#UPAEPParis





Monday, May 22, 2017

Social Media = Conversations with #Hotel Guests

Social conversations help differentiate your hotel + the positive advantages of your locale expertise.  Most hotels are using social media just to push out sales messages.  Smart hoteliers use social to engage guests in conversation - prior to stay, in destination (key = mobile users on Facebook), poststay.

This brief presentation highlights best content mix....relevant for guests + shareable to THEIR social networks.

I thank Corentin ComBalbert for putting it together.


Tuesday, May 9, 2017

Victor & Charles #AI Platform for Predicting Guest Delights

Victor & Charles lead the way in hyper-personalization for delighting #hotel guests ... predictive analytics... absolutely cutting edge!

A Paris #startup, analyzes public information (social networks, web content, ...), socio-cultural and behavioral to provide relevant information to hoteliers seeking to reach the next level of guest service.

Corentin Combalbert, Hospitality Executive Services, recently met with the team to evaluate the impact of a '360 guest view' on future pre-demand guest services.  He also had quite the experience with Victor & Charles chatbot - all positive!!

Inside scoop from meeting below.



Predicting guests' desires and providing personalized, delightful attention is the next generation of guest service.

Wednesday, April 26, 2017

Paris #bistronomie2017 - visual celebration

This video beautifully celebrates France, Paris + Bistronomy.



Sights, sounds, immersive experience. View this and pack your bags for Paris!!

What is Bistronomy??  A gastronomic revolution according to Maille + they know gastronomy!!

Bistonomie - Maille



#bistronomie2017 #paris #bistronomy

Wednesday, March 29, 2017

#paris TouristinParis - Local Info Touchscreen Bus Stops - super!!

Wild idea - so smart - local 'best' recommendations at bus stops + send to your mobile email.  Too much fun!!

Merci  

Love your app - neat video!!



Full article Touch Screen Bus Stops via Tourist in Paris - in FR



Innovative City to City #startup Exchange London + Paris

Paris & Co , a leading international innovation eco-system, together with the Mayor of London and Mayor of Paris has announced ‘City to City Business Welcome Programme’.
An outstanding collaboration to generate international startup exchanges seeking financing and trade between the 2 capitals:
The agreement will, for the first time, jointly showcase London and Paris to overseas visitors, while a new initiative called the City-to-City Business Welcome Programme will encourage and facilitate the flow of trade and investment between the two cities.

City to City Welcome Programme London + Paris
The City-to-City Business Welcome programme will include
  • assistance with company set-up,
  • access to co-working space,
  • introduction to the local tech ecosystem and networking, and
  • discounted accommodation.
  • Eurostar will also provide entrepreneurs with preferential rates on their services.
Further, the programme is also designed to jointly promote tourism for both destinations, attracting a greater flow of international visitors.
Bottom line = a co-commitment to grow jobs, economy, innovative new enterprises…and tourism!!
#startups #tourism #paris #london

Saturday, March 25, 2017

Hospitality Technology - Augment Human - Replace NO

A shareworthy quote from @lyleworthington speaking at recent Young Hoteliers Summit. As #hotel guests increasing use digital tools of THEIR choice, hospitality pros need to think differently to retain that H2H - human to human contact - that's why we are in this business.


Young Hoteliers Summit is held annually at Ecole Hoteliere in Lausanne Switzerland.  Lyle Worthington is a Metro Techstars mentor, CIO of The Student Hotel  - innovative accommodation, co-working, social space concept.

The Student Hotel Group - Not just for Students


  Mar 14MoreOur mentor , CIO of & president of is the challenge provider of contest at